Areas We Serve ▾
0%
Home / Charger Repair and Troubleshooting

EV Charger Repair and Troubleshooting

Breaker trips, red fault light, charging at a crawl, a warm outlet, or an install someone else left half done. We find the actual cause and fix it in one visit.

Get my charger fixed

30 seconds. We text you back the same day with what to film, then your estimate.

No spam, no sales calls. We text you back with what to film, then your estimate. Nothing else.

Insured, permit pulled, inspectedSame day estimate, firm after a free visitFree site visit before any price is firmTesla, ChargePoint, Emporia, WallboxBased in Plainfield, IL

Most charger problems are not the charger. They are the circuit behind it. A breaker that trips a few minutes into a session usually means an undersized wire, a loose lug, or a 50 amp breaker on a charger set to 48 amps. A NEMA 14-50 outlet that gets warm is almost always a cheap outlet not rated for continuous EV load, and it is a fire risk. A charger that will not start on a new install is often a GFCI breaker doubled up with the charger's own ground fault protection.

We diagnose with a meter, a thermal camera, and a test session on your car, not by guessing and replacing parts. You get a clear answer about what failed and why, a firm price to fix it, and a note about anything else we see in the panel that you should know about.

A lot of this work is correcting installs done by a handyman or a general electrician who had not done an EV circuit before. We bring the circuit up to code, pull the permit that should have been pulled, and get it inspected so your insurance and your ComEd rebate are both safe.

If a plug or outlet is warm to the touch or smells like plastic, stop charging and text us a photo today. That one does not wait.

Problems we fix every week

Breaker trips during charging. Charger shows a fault light or an error in the app. Car charges at 16 amps when it should be at 40. The outlet or plug is discolored, melted, or hot. A Tesla Wall Connector that will not commission. A charger that works on one car and not another. Water intrusion in an outdoor unit. Chargers installed on a shared circuit with the dryer that keep knocking each other off.

We also replace chargers that have genuinely failed, swap a 14-50 outlet for a hardwired unit, and move a charger when the car or the garage layout changes.

  • Nuisance breaker trips and GFCI conflicts
  • Melted or overheating NEMA 14-50 outlets
  • Slow charging and current limits
  • Fault codes and commissioning failures
  • Uninspected or unpermitted installs brought to code
  • Charger replacement and relocation

What a service call costs

A diagnostic visit is a flat fee that we credit toward the repair if you move forward with it. Most fixes, such as replacing a bad outlet with an industrial grade one, swapping a breaker, tightening and torquing connections, or correcting a charger's current setting, are done on the first visit for a few hundred dollars total.

If the cause is an undersized wire run or a circuit that was never adequate, we quote the correct circuit as a new install. You will know which before any work starts.

Chargers and brands we service

Tesla Wall Connector Gen 2 and Gen 3, Tesla Universal Wall Connector, ChargePoint Home and Home Flex, Emporia, Wallbox Pulsar, Grizzl-E, Autel, Lectron, Ford Charge Station Pro, and the mobile connectors that come with most cars. Most failures of the charger itself are covered by the manufacturer's warranty, and we help you make that claim rather than selling you a new unit.

We also service outlets and circuits installed by any other contractor. Bring us the problem, not the history.

Questions people ask

Why does my EV charger keep tripping the breaker?

The common causes are a breaker too small for the charger's setting, a loose connection that heats up under load, a GFCI breaker fighting the charger's built in ground fault protection, or a failing breaker. We test under load and find which one it is on the first visit.

My NEMA 14-50 outlet is warm. Is that normal?

No. A properly rated outlet should stay close to room temperature. Warmth means a loose connection or a residential grade outlet that cannot handle hours of continuous 40 amp load. Stop charging and have it replaced with an industrial grade outlet rated for EV use.

Why is my car charging slower than it should?

Usually the charger's current setting is lower than the circuit allows, the car's own charge limit is set low, or the circuit was installed smaller than the charger. Sometimes the car reduces current on hot days or when the battery is nearly full. We check all four.

Can you fix a charger someone else installed?

Yes, and that is a lot of what we do. We correct the circuit, pull the permit if one was never pulled, and get it inspected. You do not need the original installer involved.

Is a broken charger covered by warranty?

Most Level 2 chargers carry a three year manufacturer's warranty. If the unit itself has failed, we document it and help you file the claim. If the problem is in the circuit or outlet, that is a repair we do directly.

More services

Other EV charging work we do

Service area

Charger Repair and Troubleshooting near you

Ready to charge at home tonight?

Reach out, get a same day estimate, confirm it with a free visit, book a day. Most installs are done in one visit.

CallTextEstimate